Terms & Conditions

General Terms and Conditions by Grand Materials and Supply

NATURAL STONE PAVERS

1. Variations in color: Piece-to-piece variation within pallets and variations from production to production are expected, normal, natural and accepted in natural stone. Any installed natural stone materials are required by MIA (Marble Institute of America) to be blended from pallet to pallet during the installation process. For large projects all material should be on site prior to initiating installation. If this cannot be done, it is recommended that there be a designated area where the multiple shipments will meet so as to minimize the possible color variation effects.

2. Damaged material in pallets: There is commonly 5% to 7% breakage within shipped pallets from worldwide ocean and land transportation. We inspect orders as they leave our yard for excess damage. If the material arrives at the jobsite with more than acceptable damage, contact your salesperson before installation begins.

3. Voids or holes in travertine: Voids and holes in travertine and limestone are normal and natural. However, we require factories to sort materials for the best possible selections. Material from the same production may have varying degrees of voids, holes, and/or pores. This is accepted as normal.

4. General sales terms and conditions: All terms, conditions, and pricing are subject to change by Grand Materials and Supply without prior notice. Orders placed with Grand Materials and Supply will be delivered based on product availability. Grand Materials and Supply accepts no liability for delays of any type due to inventory shortages and third party transportation delays. We accept Master Card, Visa, Discover, American Express, checks, and money orders. A line of credit is available based on credit worthiness and with appropriate approval by Grand Materials and Supply credit department.

All sales made by Grand Materials and Supply, including but not limited to natural stone materials and all other products sold by Grand Materials and Supply, are “as is” and Grand Materials and Supply makes no warranties, implied or express, including but not limited to implied warranties of merchantability and implied warranties of fitness, with regard to the materials and products sold. There shall be no consequential or incidental damages recoverable by buyer or any other person or entity. No claims whatsoever will be accepted for any reason after installation; use constitutes acceptance.

Delivery dates/times are not guaranteed and products sold may not meet local building codes. Stone products of natural origin have variations in color, finish, markings, shading, veining, and physical properties. Samples are meant for general color indication only. It is necessary to understand the beauty of natural stone products come from the above described natural features before deciding to use them. Breakage is a normal occurrence in the handling and delivery of natural stone products.

It is customary to experience 5%-7% breakage when purchasing natural stone products. No claims will be made as to condition, color, sizing and/or surface finish from third parties or end-users due in part or entirely to failure to preview material prior to installation or shipping. A third party accepting materials on behalf of a buyer or end-user agrees to carefully inspect all materials on behalf of the buyer/end-user prior to taking delivery and accepts full responsibility for all terms and conditions herein.

Sealers, adhesives, grouts and other related installation materials may affect the final appearance of natural stone materials, and all such products are subject to the terms and conditions provided by manufacturers of such products, which manufacturers are not affiliated with Grand Materials and Supply; Grand Materials and Supply shall have no liability for claims made against such manufacturers and will not accept claims against manufacturers.

BY PURCHASING MATERIALS FROM GRAND MATERIALS AND SUPPLY, CUSTOMERS AGREE TO THIS BINDING CONTRACT. CUSTOMERS AND THIRD PARTIES ACCEPTING MATERIALS ON BEHALF OF CUSTOMER ACKNOWLEDGE AND ACCEPT THE ENTIRETY OF THE ABOVE TERMS AND CONDITIONS.